Do you ship internationally?
Unfortunately, POPSOCIAL is not shipping internationally at this time. We are shipping only to the United States for now. International Shipping soon to come!
Thanks for shopping with us!
When you order more than $25 at a time, free shipping is automatically applied at checkout :). after all, "i love paying for shipping", said no one, ever.
All orders under $25 are subject to a flat rate shipping charge of $4.95 in the USA.
POPSOCIAL is dedicated to processing your order as quickly as possible. we do our very best to pack and ship all in-stock products within 3-5 business days.
Once your items are shipped, you'll receive an email or text message confirmation, including your tracking number. Within this email, you'll receive a link to your order status page, giving you additional details on tracking and delivery milestones.
For shipping in the United States, please expect to receive your items within 5-17 business days upon shipping confirmation.
If you need your items to arrive sooner, please message us before placing your order to arrange expedited shipping.
Once an item has been shipped, we are unable to give you expedited options.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier (UPS/FedEx) has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it's status to update.
When your items have been delivered, you'll receive a notification to confirm. this is an automated message passed on to us and then to you from the courier.
If you received a delivery confirmation, but do not have your items, please don't panic! Sometimes the couriers we use may mark your delivery as completed, while the item is still on the truck.
Here's a list of common reasons you may have gotten a delivery confirmation without having your items in hand:
1) The courier may have tried to deliver your package(s), but was unable to leave them in a safe spot. in this case, they will either notify us (or you) with instructions on how to get your package, or most likely will try to deliver it again the following day.
2) Your package could have been delivered to a neighbor - please check with them to see if anyone has received your shipment by accident.
3) Your package may have been stolen from your porch or mailbox. while we maintain that we aren't responsible for stolen packages, we want to help in any way we can! often times we can reach out to the courier to help us make reparations for stolen or lost packages.